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Retail Industry Digital Adoption Virtual Round Table with Tesco
How are retail organisations taking advantage of digital adoption? Discuss with industry peers about opportunities and challenges around technology adoption and hear from Tesco about how they have implemented WalkMe digital adoption technology.

This Round Table will have the following speakers:
Mark Willis, Senior Technology Programme Manager, Tesco
Gavin Ashpool, Change Manager, Tesco
Mike Marshall, Senior Customer Success Lead for Retail, WalkMe

Jul 19, 2022 01:00 PM in London

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Mark Willis - Tesco
Senior Technology Programme Manager
Mark looks after WalkMe for People and Work apps (Oracle HR) at Tesco and deployed WalkMe to increase self sufficiency around critical business processes, reduce training time and reduce onboarding time
Gavin Ashpool - Tesco
Change Manager
Gavin is the Project lead for the deployment of WalkMe on myProduct applications which is the commercial platform at Tesco for colleagues and suppliers. Gavin deployed WalkMe to increase provision of right-first-time data, reduce contact frequency with helpdesks, and improve feedback from suppliers
Mike Marshall - WalkMe
Senior Customer Success Lead for Retail
Mike has worked in customer success for the last 7 years and has a wealth of experience with major brands in a range of industries. For the last year Mike has had a focus on Retail, ensuring WalkMe customers in this space realize value from digital adoption technology.